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After you=E2=80=99ve been approved for a donation, you will receive a = =E2=80=9CWelcome To NetSuite!=E2=80=9D email from NetSuite. Once you have t= his email, you can log in to your NetSuite account and start configuring it= . The simple way to access the NetSuite login is simply to go to NetSuite.c= om using any browser, click the Login link in the uppe= r right corner, and log in with the credentials provided.
The first time you log in to NetSuite, you are prompted to answer three = security questions. These answers are used to verify your identity if you f= orget your password or if you log in from a new browser or a new computer. = Security questions help to maintain application security by preventing unau= thorized use of your NetSuite user credentials.
If you are in a hurry, you can click the Remind Me Later button to dismiss this prompt and log in to NetSuite immediately. However= , the next time you log in to NetSuite, you will be prompted again to set u= p these questions. You can only dismiss this prompt a maximum of 5 times.= p>
When you save your security questions and answers, a confirmation popup = is displayed. Also, an email is sent to the email address you used to log i= n to notify you of the setup. You may change your security questions and an= swers at a later time.
Security questions and answers are shared across all NetSuite accounts t= hat you can access, including sandbox accounts.
Requirements for Security Answers
If any of these requirements is not met, you will receive an error when = you attempt to save security answers.
Note: Answers are not case-sensitive
If You Forget Your Security Questions and Answers
Since you will not be prompted to respond to the security questions you = set up very often, you may occasionally forget your questions or the answer= s you provided. The easiest way to handle this is while you are logged in t= o NetSuite. Click the Update Security Questions link on th= e Settings portlet. Select new questions, or provide answers to your existi= ng questions. Search NetSuite Help for =E2=80=9CUpdating Security Questions= =E2=80=9D for details.
If you are prompted to answer a security question but cannot remember yo= ur answer, you may need to ask your account administrator (or NetSuite Supp= ort) to reset your password.
If an account administrator (or NetSuite Support) resets your password, = it erases your previously-saved security questions and you must set up thes= e questions and answers again. If you reset your own password, the existing= security questions and answers are maintained.
Setting= Up Authorized Contacts
For access to technical support via creating a support case on SuiteAnsw= ers, you first need to designate your Authorized Contacts.
To remove authorization for contacts, follow the same steps above, excep= t that the "Authorized" checkbox should be unchecked.
See more info: Managing Authorized Contacts.