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- Parent Customer: Company Customer Type: "Smith Household"
- Sub-customer: Individual Customer Type: "Bill Smith"
- Sub-customer: Individual Customer Type: "Jane Smith"
- Sub-customer: Company Customer Type: "Smith Family Foundation"
- Sub-customer: Company Customer Type: "Smith Enterprises LLC"
- Often the company should not be included as a sub-customer of the household because it usually isn't exclusively associated with the household
- Sub-customer: Company Customer Type: "Bill Smith Donor Advised Fund"
Transactions booked at the sub-customer level will be aggregated automatically at the parent customer level.
Sample Householding Procedures
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Managing for Duplicate Mailings
A household container is ALWAY ALWAYS created for every constituent.
All contact management records are recorded at the household level, never at the constituent level.
When a constituent is merged with another into a new housholdhousehold:
- Merge constituent 1 and household 1.
- Merge constituent 2 and household 2.
- Create a new household container and add constituents 1 & 2 as sub customers.
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