Authorized Contacts (NetSuite)

(Taken from SuiteAnswers ID 38154) In order to improve response times and develop a scalable Customer Support, NetSuite has adapted the Authorized Contacts process in line with our Terms of Support Service. To set up your company's authorized contacts, see "Manage Authorized Contacts" (SuiteAnswers ID 37605) via NetSuite Account Centercontact NetSuite Support, you will need to define your authorized contacts.

Who are the Authorized Contacts?

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The NetSuite Support Team will continue to work with authorized contacts only.

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References:

Information in this article is taken from SuiteAnswers (ID 38154) In order to improve response times and develop a scalable Customer Support, NetSuite has adapted the Authorized Contacts process in line with our Terms of Support Service. To set up your company's authorized contacts, see "Manage Authorized Contacts" (SuiteAnswers ID 37605) via NetSuite Account Center.

Manage Authorized Contacts via NetSuite Account Center (SuiteAnswers 37605)

Accessing the NetSuite Account Center (SuiteAnswers 10038)

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