Soft Credit Availability in NetSuite
Use Case: This allows more than 1 customer to share credit in 1 check payment/gift/donation without adding duplicate records.
Sales order of Customer A > Invoice of Customer A > Customer B issues the check payment > Customer A will be disbursing for the check, check payment will be applied to Customer A's invoice. Or,it can also be that there will be 2 or more customers sharing in the check payment made by Customer B, thus, it can be applied to multiple invoices.
Step-by-step guide
1. Navigate to Transactions > Financial > Make Journal Entries and enter the journal entries as follows:
Debit Bank Account
Credit AR account; Enter Customer A on the Name field.
2. Create another journal entry:
Debit AR account Enter Customer B on the Name field.
Credit Bank Account
3. Navigate to Transactions > Customers > Accept Customer Payments
a. Enter Customer A
b. Mark the Apply checkbox for both Journal Entry and Invoice
c. (Do the same steps for Customer B)
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